Skip to navigation Skip to search

Work with us

You are here:

Service Level Framework

As part of Perth Airport’s commitment to improve the safety, efficiency and passenger experience at Perth Airport, a set of Terminal 1 International rebates has been established, accessible by all airlines with an Aeronautical Services Agreement. These rebates include:

• Terminal 1 International Gate Usage Charge Rebates
• Terminal 1 International Delayed Flights Rebate
• Terminal 1 International Mishandled Bags Rebate

Details of the Service Level Framework and rebates are available under Section 7 of the Aeronautical Service Agreement. Perth Airport will continue to develop the Service Level Framework to align our service delivery with the key outcomes of our airline partners.

To make a claim for a rebate, please complete the relevant form above and email your submission to [email protected]


Acknowledgement of country Acknowledgement of country

Passenger

Corporate

Property

Stay in touch

Get the app

Download on the app store

Get it on Google play

Get up-to-date

Get the latest Perth Airport news and offers.

©Perth Airport2022. All rights reserved.