You are here:

COVID-19 (Coronavirus) FAQs

The health and safety of our staff and travellers is always our highest priority.

Perth Airport is working closely with the Federal and State Governments to help prevent the spread of COVID-19 (Coronavirus).

If you suspect you may have coronavirus symptoms or may have had close contact with a person who has coronavirus, you should contact the Coronavirus Health Information Line on 1800 020 080.

  • Is Perth Airport open?

Yes, Perth Airport is still operational however our services have been significantly reduced and only essential travel is currently permitted. All non-essential travellers arriving into WA (domestically and internationally) are required to self-isolate for 14 days. FIFO charter flights and other essential services are exempt from these restrictions. The WA Government has signalled it will soon move to a 'hard borders' policy where non-essential travellers from interstate will be turned back.

From Friday 20 March 2020, only Australian citizens are permitted to travel to Australia. The Australian Government has announced level four travel advice for Australia which is DO NOT TRAVEL. Travellers of other nationalities are permitted to fly out of Australia.

  • What measures is Perth Airport taking?

We’ve increased our cleaning regime across our terminals, transfer buses and offices, particularly for known touchpoints. We've placed public health messaging throughout our terminals, increased sanitising for security screening trays and introduced hand sanitiser at all security screening points. 

To promote social distancing, we've increased signage, placed floor markings in key areas, blocked off seating, and introduced regular PA announcements across our terminals. We've also worked with the Chamber of Minerals and Energy, resources sector companies and our airline partners to better manage the flow of FIFO passengers at peak times.

We have also suspended the Gold Coats volunteer program as a temporary, precautionary measure.

Our Food & Beverage partners will now only provide take-away service and retail stores in our international terminals have closed in accordance with the Federal Government restrictions. To promote the 'stay at home' message and because of concerns about social distancing, we have closed our observation deck at T1 International and the viewing platform at Dunreath Drive. We appreciate your cooperation and understanding.

These plans will remain under constant review based on the latest advice from the WA Department of Health: https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov

  • What are the latest travel restrictions?

For the latest information on international travel restrictions related to COVID-19, visit: https://www.smartraveller.gov.au/news-and-updates/coronavirus-covid-19

The Australian Government regulates the security requirements at Australian airports, including at Perth Airport. Biosecurity screening is carried out by the Department of Agriculture, Water and the Environment. For more information, visit: https://www.agriculture.gov.au/travelling/to-australia/advice-to-travellers/human-health/coronavirus#travellers

  • What is the latest health advice?

The advice from the Department of Health remains that the best personal protection measures to prevent the spread of infection are practising good hygiene by regular hand washing, covering coughs and sneezes, and avoiding touching your face.

To help slow the spread of COVID-19, practise social distancing, follow the limits for public gatherings and understand how to self-isolate if you need to.

Further information can be found here: https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov

  • Where can I check the status of my flight?

The list of travel restrictions is changing regularly during this time. We encourage you to contact your airline for the latest information on flight schedules. Contact details for airlines operating out of Perth Airport can be found here: https://www.perthairport.com.au/flights/airlines

  • My travel plans have changed, can I cancel my online parking booking?

Online bookings can be cancelled or amended up to 2 hours prior to your booked entry time. To do this, visit Manage my Booking. If your parking booking has commenced and your travel plans have since changed due to COVID-19, please contact our Customer Service team for assistance: https://www.perthairport.com.au/contact-us

Travellers caught up in the new compulsory 14-day quarantine arrangements will not be charged additional parking fees.

  • Are cafes and restaurants still open?

The Federal Government has announced restrictions on cafes and bars in its response to COVID-19. Our Food & Beverage partners will now only provide take-away service. We have also reduced the number of seats in our terminals to help meet social distancing requirements.

Some of our dining and retail outlets will be temporarily closed or have reduced hours during this time. See below for an up-to-date list of open outlets for each terminal. This information is subject to change, please check back for updates closer to your flight time.


Hudsons Coffee (reduced hours)

Macchinetta (reduced hours)


Amcal

Australian Way (reduced hours)

Coffee Quarter (open 4.30am - 11.30am)

Merchant

Travelex