COVID-19 (Coronavirus) FAQs

Who can and can't fly?

Travel within WA

Read the latest updates from the WA Government here.

Travel within Australia

Read the WA Government’s controlled interstate border information here.

You can also check the latest travel advice and requirements for each state and territory below:

Travel to Australia

From 19 April 2021, a New Zealand safe travel zone will be established.

This means travellers from New Zealand will be able to enter WA without having to quarantine.

The safe travel zone does not apply to New Zealand citizens who are outside New Zealand or who have not been in New Zealand for the last 14 days or more. To prohibit border hopping from other countries outside of Australia and New Zealand, currently arrivals, outside of Australia, entering New Zealand must also complete 14 days of quarantine similar to arrangements in place for international arrivals into Australia.

Travellers entering WA via New Zealand must:

complete a mandatory G2G PASS registration and declaration prior to travel
on arrival at Perth Airport, complete a health screening
scan your G2G PASS to exit the airport.

All other normal entry requirements, for example immigration and biosecurity, apply.

Green and red zone processing areas have been created at Perth Airports in Australia to ensure the separation of passengers arriving on ‘quarantine-free’ flights, from other passengers who are required to enter 14 days mandatory quarantine.

If you travel on a quarantine-free flight, you will be guided through the green zone to complete all border clearance processes in the airport of arrival in Australia.

For travellers not arriving from New Zealand, only Australian citizens, residents and immediate family members can travel to Australia. You will be required to self-isolate for 14 days in a city hotel when you arrive in WA. Transport arrangements from the airport will be made on your behalf by the State Government. Read the WA Government’s travel advice here. Read the WA Government’s travel advice here.

Travel from Australia

From 19 April 2021, travellers who have been in either Australia or New Zealand for 14 days or more can travel quarantine-free to New Zealand from Perth. This includes people who have spent all 14 days in Australia, or people who have travelled from New Zealand to Australia and are returning within 14 days.

To travel quarantine-free you must meet the New Zealand Government’s health pre-conditions and all other normal entry requirements, like customs, immigration and biosecurity, apply. For more information visit https://covid19.govt.nz/travel-and-the-border/quarantine-free-travel/quarantine-free-travel-with-australia/travel-from-australia-to-new-zealand-quarantine-free-travel/.

There is a ban on most overseas travel, with few exceptions. To find out more, go to Smartraveller’s coronavirus (COVID-19) information. If you need to get home on compassionate grounds, our airline partners are here to help.

Do I need to wear a mask?

It is mandatory to wear a mask at Perth Airport. This includes in the car park, terminal buses, forecourts and terminals.

You need to bring your own mask to the airport.
On departure, please put on your mask when you exit your vehicle and throughout your journey, unless required for security screening or an applicable exemption.
On arrival into Perth, please keep your mask on after you disembark the aircraft until you have returned to your vehicle, or if you are required to quarantine, until you return to your quarantine accommodation. Don’t forget to let your driver know if you are required to quarantine as they will need to wear a mask as well.
You can still enjoy a coffee, drink or bite to eat provided you are seated and put your mask back on as soon as you’ve finished.
Children under the age of 12 are exempt.

For more information, visit the WA Government website:

FAQs: https://www.wa.gov.au/government/publications/face-masks-frequently-asked-questions
Directions (includes exceptions): https://www.wa.gov.au/government/publications/airport-transportation-face-mask-directions
Department of Health face mask information: https://www.healthywa.wa.gov.au/Articles/A_E/Coronavirus/Face-masks

For more supplies, the following outlets have masks available:

TRAVELsafe Essentials packs are available to purchase exclusively at Amcal (available at T1D, T2 pop-up, T4, as well as in vending machines throughout the terminals). The packs include surgical masks, anti-bacterial surface wipes, hand sanitiser and tissues to help keep you safe on your travels.

Amcal – T1D, T2, T4

Relay – T2 , T3

WHSmith – T1D, T2, T4

Vending machines – throughout terminals

What measures is Perth Airport taking?

We’ve introduced new measures to keep you safe when you travel through our terminals. Find out what to expect when you next travel through Perth Airport here. We have worked with the Chamber of Minerals and Energy, resources sector companies and our airline partners to manage social distancing during peak times for FIFO travellers.

Our Gold Coats volunteer program has been temporarily suspended. We have also closed the observation deck at T1 International. The outdoor viewing platform on Dunreath Drive is now open again. We appreciate your cooperation and understanding.

What is the latest health advice?

To help slow the spread of COVID-19, practise physical distancing, wash your hands regularly, cover coughs and sneezes, and avoid touching your face. Stay home if you are unwell and follow the advice from the Department of Health.

If you suspect you may have coronavirus symptoms or may have had close contact with a person who has coronavirus, you should contact the Coronavirus Health Information Line on 1800 020 080.

Where can I check the status of my flight?

We encourage you to contact your airline for the latest information on flight schedules. Contact details for airlines operating out of Perth Airport can be found here.

Are the car parks still open?

There are some changes to the car parks available during this time. Check your parking booking and follow the signs to the correct car park.

Is the terminal transfer bus still operating?

The transfer bus service between T1/T2 and T3/T4 is currently unavailable. If you need to transfer between terminals, taxi and ride share services are available at the front of all terminals. Both the T1/T2 & T3/T4 LongTerm car park bus services remain in operation, running every 10 minutes. For further information, click here.

My travel plans have changed, can I cancel my online parking booking?

Online bookings can be cancelled or amended up to 2 hours prior to your booked entry time. To do this, visit Manage my Booking. If your parking booking has commenced and your travel plans have since changed due to COVID-19, please contact our Customer Service team for assistance. International travellers who are required to quarantine for 14-days will not be charged additional parking fees.

Are cafes, restaurants and retail outlets open?

Yes, although some of our dining and retail outlets will be temporarily closed or have reduced hours during this time. See where to grab a bite before your flight as some airlines are currently not offering in-flight meals. Below is an up-to-date list of cafés, restaurants and essential retail outlets that are open in each terminal. Some specialty or pop-up retail outlets may also be open when you fly which are not listed here.This information is subject to change, please check back for updates closer to your flight time.

Safe travels

The journey through Perth Airport has changed. Here's what to expect when you travel next.

Find out more

Flights

Parking

To & from the airport

At the airport

Passenger guide