COVID-19 (Coronavirus) FAQs

Travel from Australia

There is a ban on all overseas travel, with few exceptions. To find out more, go to Smartraveller’s coronavirus (COVID-19) information. If you need to get home on compassionate grounds, our airline partners are here to help.

Do I need to wear a mask?

It is mandatory to wear a mask at Perth Airport. This includes in the car park, terminal buses, forecourts and terminals.

• You need to bring your own mask to the airport.
• On departure, please put on your mask when you exit your vehicle and throughout your journey, unless required for security screening or an applicable exemption.
• On arrival into Perth, please keep your mask on after you disembark the aircraft until you have returned to your vehicle, or if you are required to quarantine, until you return to your quarantine accommodation. Don’t forget to let your driver know if you are required to quarantine as they will need to wear a mask as well.
• You can still enjoy a coffee, drink or bite to eat provided you are seated and put your mask back on as soon as you’ve finished.
• Children under the age of 12 are exempt.

For more information, visit the WA Government website:

• FAQs: https://www.wa.gov.au/government/publications/face-masks-frequently-asked-questions
  
• Directions (includes exceptions): https://www.wa.gov.au/government/publications/airport-transportation-face-mask-directions
  
• Department of Health face mask information: https://www.healthywa.wa.gov.au/Articles/A_E/Coronavirus/Face-masks

For more supplies, the following outlets have masks available:

TRAVELsafe Essentials packs are available to purchase exclusively at Amcal (available at T1D, T2 pop-up, T4, as well as in vending machines throughout the terminals). The packs include surgical masks, anti-bacterial surface wipes, hand sanitiser and tissues to help keep you safe on your travels.

Amcal – T1D, T2, T4

Australian Way – T4, T1

Kirrikin  -  T4

Link - T3

Relay – T2 , T3

WHSmith – T1D, T2, T4

Vending machines – throughout terminals

What measures is Perth Airport taking?

We’ve introduced new measures to keep you safe when you travel through our terminals. Find out what to expect when you next travel through Perth Airport here. We have worked with the Chamber of Minerals and Energy, resources sector companies and our airline partners to manage social distancing during peak times for FIFO travellers. 

Our Gold Coats volunteer program has been temporarily suspended. We have also closed the observation deck at T1 International. The outdoor viewing platform on Dunreath Drive is now open again. We appreciate your cooperation and understanding.

What is the latest health advice?

To help slow the spread of COVID-19, practise physical distancing, wash your hands regularly, cover coughs and sneezes, and avoid touching your face. Stay home if you are unwell and follow the advice from the Department of Health.

If you suspect you may have coronavirus symptoms or may have had close contact with a person who has coronavirus, you should contact the Coronavirus Health Information Line on 1800 020 080.

Where can I check the status of my flight?

We encourage you to contact your airline for the latest information on flight schedules. Contact details for airlines operating out of Perth Airport can be found here.

Are the car parks still open?

There are some changes to the car parks available during this time. Check your parking booking and follow the signs to the correct car park.

Is the terminal transfer bus still operating?

The transfer bus service between T1/T2 and T3/T4 is currently unavailable. If you need to transfer between terminals, taxi and ride share services are available at the front of all terminals. The T1/T2 LongTerm car park bus service remains in operation, running every 10 minutes. The T3/T4 LongTerm car park bus is not in service. For further information, click here.

My travel plans have changed, can I cancel my online parking booking?

Online bookings can be cancelled or amended up to 2 hours prior to your booked entry time. To do this, visit Manage my Booking. If your parking booking has commenced and your travel plans have since changed due to COVID-19, please contact our Customer Service team for assistance. International travellers who are required to quarantine for 14-days will not be charged additional parking fees.

Are cafes and restaurants still open?

Yes, although some of our dining and retail outlets will be temporarily closed or have reduced hours during this time. See where to dine in before you depart as some airlines are currently not offering in-flight meals. Below is an up-to-date list of open outlets for each terminal. This information is subject to change, please check back for updates closer to your flight time.