Do I need to pre-book my parking?
No. We don't currently offer a pre-booking facility as there are now over 15,500 car bays at Perth Airport to suit your parking needs. Simply follow the signs indicating the car parking area you prefer to utilise; LONGterm, SHORTterm or FASTtrack. If a car park becomes full the boom gate will not open and you will be directed to an alternate car park. We will always provide alternate parking options, particularly in peak times, such as school holidays. Should there be a need for alternate parking, ground transport staff will be on hand to direct parking patrons.
Where do I park if the car park is full?
We have constructed over 15,500 car bays at Perth Airport, however on some occasions, such as peak travel periods (school holidays) the demand is significantly increased. If a car park becomes full the boom-gate will not open and you will be directed to alternate parking by ground transport officers.
Is there a courtesy shuttle bus from the Long Term car park at Terminal 3 and Terminal 4?
Yes. A courtesy shuttle bus operates between Long Term car parks A, B, C and D, and Terminals 3 and 4. The shuttle bus is free, air conditioned, lowers to the ground for wheelchair and pram access and operates every 20-30 minutes.
Is there a courtesy shuttle bus from the Long Term car park at Terminal 1 and Terminal 2?
There is a courtesy shuttle bus which operates between Long Term car park G and H and Terminals 1 and 2 every 20-30 minutes.
Where can I leave keys for someone to pick up my car?
While our car parks do not offer a car key collection service, luggage lockers are available at the Terminals 1, 3 and 4. For more information, click here.
For more car parking information, please click here.
Is there a courtesy shuttle bus from the long term car parks near Terminal 3 and Terminal 4?
Yes. A courtesy shuttle bus operates from the long term car park to Terminals 3 and 4. The shuttle is free, air conditioned, lowers to the ground for access by wheelchairs and prams and operates every 20-30 minutes. For further details click here.
Does the car park shuttle bus run 24 hours a day?
Yes. Perth Airport's Connect Long Term Car Park shuttle bus operates 24 hours a day, 7 days a week, 365 days a year. Click here for more information.
How frequently does the car park shuttle service the car park?
Perth Airport's Connect LONGTerm Car Park shuttle bus operates every 20-30 minutes, 24 hours a day, 7 days a week, 365 days a year. The bus operates throughout the night and early morning hours to transfer passengers between all of the Long Term car parks and Terminals. The Connect bus stop signs are at the front of Terminal 1 and within the bus lane at the front of Terminals 3 and 4.
How much does the car park shuttle cost?
The Perth Airport Connect Shuttle bus operating to and from the LONGterm Car Parks to the terminals is a free service.
Does the shuttle bus lower to the ground?
Yes. The shuttle buses operating at Perth Airport lower to the ground, enabling easier access for wheelchair users and prams.
Is there a terminal transfer service?
Yes. There is a courtesy terminal transfer service which operates between Terminals 1 and 3 as well as Terminals 3 and 4 which operates every 20 minutes, coinciding with the arrival and departure of airlines.
Can I use the Terminal transfer bus if I'm not on a connecting flight?
Yes, however preference is always given to passengers transferring between flights.
Are taxis available from Perth Airport at midnight?
Taxis operate 24 hours a day across the Perth metropolitan region and operate to and from Perth Airport's terminals. For more information click here.
Does a public bus operate from the terminals to the Perth city centre?
Transperth operates a bus service to and from the Domestic Terminals at Perth Airport. Unfortunately a public bus service is not operating to and from the International Terminal. If you are seeking alternative transport options to and from the Perth CBD, why not try the Perth Airport CONNECT Shuttle Service.
What items are prohibited as carry-on luggage on aircraft?
There are now increased limitations on the items that are allowed for carriage in the cabin of all aircraft. All knives or cutting implements such as nail scissors and pocket knives or sharp pointed objects are prohibited as carry-on luggage. Click here for more information on prohibited items and security arrangements at Perth Airport.
New regulations came into effect on 31 March 2007 restricting the amount of liquids, aerosols and gels that travellers can carry as hand luggage on all international flights from Australia. Click here for more information on the new restrictions to carry-on luggage.
What security screening process do I have to go through at the airport?
All passengers departing from Perth Airport are required to pass through a security screening process to ensure the safety and efficiency of airport and airline operations. Click here for more information on the steps involved in the screening process at Perth Airport.
What are the restrictions on liquids when travelling with a baby?
For those travelling with babies, there are exceptions for baby products required for the duration of the flight. These include baby milk, sterilised water, baby food and wet wipes.
For more detailed information please visit Travel SECURE.
More details on LAGs are available here.
What are the exemptions for medicines?
Prescription medication is exempt from the new restrictions however a letter from your practitioner will need to be presented with the medicine. It is also advisable to notify your airline prior to departure.
Non-Prescription medicines are also exempt however only the amount required for the duration of your flight should be carried with you in your hand luggage.
Medical items such as sprays, insulin, contact lens solution and cough syrups are also exempt; however every effort should be taken to comply to assist with ease of passage through the screening point. Find out more on security regulations.
What items do I have to declare for quarantine purposes?
When entering Western Australia, there are several items that you must declare. These items include all fruit, vegetables and any food or goods of plant or animal origin. On the spot fines apply if you do not declare items of quarantine concern.
Click here for more information about the Australian Quarantine & Inspection Service (AQIS) and what should be declared when travelling to Western Australia from overseas.
Alternatively, click here for more information about the quarantine process when travelling to Western Australia from an interstate location.
What is the role of the Australian Customs at the airport?
Australian Customs plays a major role at Perth Airport, screening every person and item that enters and leaves Australia.
Click here for more information on the role of the Australian Customs Service.
Which terminal do I need?
Terminal 1 (International) – all international flights
Terminal 2 (Domestic) - all Alliance Airlines, Tiger Airways and Virgin Australia (formerly Skywest) with flight numbers starting with XR
Terminal 3 (Domestic) – all Virgin Australia domestic flights with flight numbers starting with VA
Terminal 4 (Domestic) – all Qantas, QantasLink and Jetstar domestic flights
Where are the regional terminals located?
Perth Airport encompasses several smaller terminal operations, which provide charter services and services to specific regional areas in Western Australia. The regional terminals providing these services are located along Fauntleroy Avenue, Newton Road and Valentine Road. A separate car park for patrons of the regional terminals is also located on Valentine Road.
What time should I check-in before my flight departs?
There are different check-in times for international and domestic flights. For international flights, passengers should check-in approximately three hours prior to their flight departure time. For domestic flights, passengers should check-in approximately 45 minutes prior to their flight departure time. Please check with the airline you are travelling with for more specific check-in requirements.
How much can my luggage weigh?
For information on check-in baggage allowances, please contact the airline you are flying with direct as each airline has their own baggage allowances.
What time do the airline lounges open?
Airline lounges at Terminal 1 open approximately two hours prior to departure. For airline lounge information, please view or contact the airline you are travelling with directly.
Can I purchase or collect airline tickets at Perth Airport?
Ticketing offices or service desks are located in Terminal 1, Terminal 4 (Qantas Domestic) and Terminals 2 and 3 at Perth Airport. Each ticketing office or service desk provides assistance for ticketing queries or an 'on-the-day of travel' ticket collection service for passengers of particular airlines. For information on e-tickets and boarding passes, we recommend you contact the airline you are flying with.
What are the opening hours of the terminals?
Terminal 1 is open 24 hours a day, 7 days a week.
Terminal 3 is open between the hours of 0330 and 0100, Monday – Sunday.
Terminal 4 (Qantas Domestic Terminal) is open between the hours of 0400 and 0030 each day, except Friday and Sunday, when the terminal closes at 0230.
Are there any facilities where I can store my luggage?
Yes, luggage lockers are provided by Smarte Carte and are located outside Terminal 1 and at the Terminals 3 and 4 located opposite Terminal 3 and 4.
Is there internet or wireless access available at Perth Airport?
Yes, several free internet booths are located at various points throughout Terminal1 and 3. Wireless internet access is also available in Terminals 1. Free WIFI is also avaliable in Terminal 2.
Where are the ACROD parking bays located at Perth Airport?
ACROD car bays are located within all car parks at Perth Airport as close as possible to the terminals within the SHORTterm car parks and as close as possible to the courtesy shuttle bus in all long term car parks.
Can I borrow a pram or stroller while I am at the airport?
We recommend you contact the airline you are travelling with if you are checking-in a pram or stroller and require the use of a complimentary pram until you board the plane.
What facilities are available for visitors with special needs?
Perth Airport provides access to all terminal facilities for visitors with special needs. Click here for more information on the facilities provided for special needs visitors. Please note, more details will soon be available via this website.
How much duty free can I purchase?
Duty free allowances apply to passengers entering and leaving Australia. Each adult is allowed 2250ml of alcoholic beverages, 250 cigarettes or 250 grams of tobacco products, unlimited fragrances for personal use (excluding concentrates) and A$900 worth of other goods. Click here for more information on duty free allowances.
What is the Tourist Refund Scheme and how do I claim a refund?
The Tourist Refund Scheme (TRS) was introduced by the Australian Federal Government and took effect on 1 July 2000. The scheme means that tourists and Australian overseas travellers may be entitled to a refund of goods and services tax (GST) and wine equalisation tax (WET) on purchases of goods bought from Australian retailers. Click here for more information on the TRS.
Is there a lost property service at Perth Airport?
Yes, there is a lost property service at Perth Airport for items lost within Terminal 1 (International Terminal) , Terminal 2 and Terminal 3. A lost property service also exists for items lost within Lost Property Terminal 4.
I've lost an item on the aircraft I flew on. Who do I contact?
If you have left something on the aircraft you travelled on, please contact the airline you were travelling with directly.