Perth Airport wants to ensure you commence your visit to Perth as comfortably as possible. A range of services and facilities are available for visitors to Terminal 1 (International) and you are welcome to make use of these.
Customer Service Officers (CSOs)
Customer Service Officers, or CSOs, are volunteers who help enhance the Perth Airport experience for visitors. CSOs are available for all enquiries and provide information related to travel and the Airport.
They are stationed through the terminal and are available to assist travellers and visitors in Terminal 1, seven days a week. Look out for them in their bright gold jackets.
First Aid
First aid assistance for travellers and visitors is only a telephone call away. Please call +61 8 9478 8572 or +61 8 9478 8573 should you require any assistance.
Foreign Exchange – ATM
A Rediteller is located on the ground floor and first floor of the Terminal 1. The machine accepts Mastercard, Visacard, American Express and most other major cards.
Foreign Exchange Bureau – Travelex
Four foreign exchange bureaus are available for travellers to use and are located on the ground floor, first floor and the departures lounge of Terminal 1.
Information
A self-help information stand is conveniently located on the ground floor of Terminal 1. Accommodation, maps and various holiday information brochures are available for you to collect prior to leaving the airport.
Internet
If you want to check your email before or after your flight, please use our internet access machines located on the ground floor, first floor and departures lounge of Terminal 1. There is a charge of A$2.00 for this service.
Lost Property
Click here for information on lost property.
Luggage Lockers
Click here for information on luggage lockers.
Printing, Faxing, Copying & Online Services
Do you need to organise a Visa? Perhaps you want to print out your itinerary, or make a copy of your passport or other important documents? For your convenience the Baggage Storage™ people are pleased to provide these services at the International Terminal. Click here for a map which includes the location of the Bagagge Storage counter within T1.
For more information contact the counter direct on +61 (0) 8 9477 3070 or by email at perth@baggagestorage.com.au
Quiet Room
The Quiet Room at the International Terminal is currently unavailable due to redevelopment in this area. A new Quiet Room will be operational by October 2011.
Outdoor Children’s Playground
At Terminal 1, the children's playground is located outside the terminal on the western side of the building.
Postal Facilities
For that last minute letter or postcard, stamps are available at the airport newsagency and a posting box is located outside the front of Terminal 1. There is also a post box located in the departures lounge.
Public Observation Deck
Enjoy the thrill of watching aeroplanes take off from the public viewing platform on the third floor of Terminal 1. Access is via a lift from the ground floor of the terminal, or you can take the stairs located outside Downtown Duty Free.
Smokers Room (CLOSED)
Airport users must recognise that smoking is prohibited at Perth Airport. Due to this, and in recognition of the statewide ban on smoking indoors, the Terminal 1 smokers room has been closed.
Telephones
Telephones are conveniently located throughout the Terminal 1, and require either a telephone card or coins to activate.
Toilets / Showers / Parenting Rooms
To ensure your comfort before, after and between flights, a number of toilets, showers and parenting rooms are available in various locations at Terminal 1. Please utilise these facilities to make your airport experience more comfortable.
Toilets are located throughout the terminal and parenting rooms are available on the ground floor, first floor, the arrivals concourse adjacent to Gate 4 and the second floor departures lounge.
Please note that shower facilities are located in the restrooms adjacent to the departures gate on the first floor of Terminal 1, and also in the second floor departures lounge.
Visitors with Special Needs
Click here for information on services for visitors with special needs.
Water
Water fountains are available in Terminal 1, and Perth's tap water is safe to drink.