Perth Airport wants to ensure you commence your visit to Perth as comfortably as possible. A range of services and facilities are available for visitors to Terminal 1 (International) and you are welcome to make use of these.
Customer Service Officers (CSOs)
Gold Coat volunteers help enhance the Perth Airport experience for visitors, assisting with enquiries and provide information to visitors to the airport.
They are in Terminal 1, Terminal 2 and Terminal 3 assisting travellers and visitors seven days a week. Look out for them in their bright gold jackets.
First aid assistance for travellers and visitors is only a telephone call away. Please call +61 8 9478 8572 or +61 8 9478 8573 should you require any assistance.
Foreign Exchange – ATM
A Rediteller is located on the ground floor and first floor of the Terminal 1. The machine accepts Mastercard, Visacard, American Express and most other major cards.
Foreign Exchange Bureau – Travelex
Four foreign exchange bureaus are available for travellers to use and are located on the ground floor, first floor and the departures lounge of Terminal 1.
A self-help information stand is conveniently located on the ground floor of Terminal 1. Accommodation, maps and various holiday information brochures are available for you to collect prior to leaving the airport.
If you want to check your email before or after your flight, please use our internet machines located on the ground floor, first floor and departures lounge of Terminal 1. Access is free.
Click here for information on lost property.
Click here for information on luggage lockers.
Printing, Faxing, Copying & Online Services
Do you need to organise a Visa? Perhaps you want to print out your itinerary, or make a copy of your passport or other important documents? For your convenience Smarte Cart are pleased to provide these services at the International Terminal.
The Quiet Room at the International Terminal is currently unavailable due to redevelopment in this area. A new Quiet Room will be operational by October 2011.
For that last minute letter or postcard, stamps are available at the airport newsagency and a posting box is located outside the front of Terminal 1. There is also a post box located in the departures lounge.
Public Observation Deck
Enjoy the thrill of watching aeroplanes take off from the Public Observation Platform on the third floor of Terminal 1. Access is via a lift from the ground floor of the terminal, or you can take the stairs located outside Downtown Duty Free.
Smoking is prohibited within buildings at Perth Airport. There is a Smokers' Area on the forcourt of the International Terminal located between the arrivals and departrues entry doors
Telephones are conveniently located throughout the Terminal 1, and take a telephone card or coins to operate.
Toilets / Showers / Parenting Rooms
To ensure your comfort before, after and between flights, a number of toilets, showers and parenting rooms are available in various locations at Terminal 1.
Toilets are located throughout the terminal and parenting rooms are available on the ground floor, first floor, the arrivals concourse adjacent to Gate 4 and the second floor departures lounge.
Shower facilities are located in the restrooms adjacent to the departures gate on the first floor of Terminal 1, and also in the second floor departures lounge.
Visitors with Special Needs
Click here for information on services for visitors with special needs.
Water fountains are available in Terminal 1, and Perth's tap water is safe to drink.