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FAQs

Here are some frequently asked questions about parking at Perth Airport.

Online booking FAQs

Upon arrival at the car park entrance, scan the QR code on your booking confirmation email. You can use a printout or a smartphone. Once your QR code has been successfully scanned, a ticket will be automatically issued. Take this ticket and choose your parking space. Retain your ticket to exit the car park upon your return.

If you cannot get the QR code to scan, press the help button for 24/7 customer support. Do not press the green button for a ticket.

To exit, simply insert your parking ticket at the exit barrier and you'll be on your way. 

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No, you can park in any valid, marked parking bay within your selected car park.

Online bookings can be amended up to 2 hours prior to your booked entry time. To do this, visit Manage my Booking.

Note, prices for amended bookings are based on prices available a the time of the amendment, rather than at the time of the original booking.

We recommend that you make any amendments as early as possible to receive the best available price.

Amendments or cancellations of Non-Flexi bookings will incur a fee.

Manage my booking online

Bookings cannot be extended once your booking has commenced.

If you exit the car park later than your confirmed booking time you will be asked to make an additional payment for the time you have overstayed.

The overstay payment is calculated at the standard rate advertised at the car park entry.

You can pay by credit card at the exit barrier by inserting your credit card after your parking ticket and following the on-screen instructions. 

You may also use a pay station to pay for your overstay amount. Simply insert your parking ticket into the pay station and follow the on-screen instructions prior to returning to your car.

Right click on the email and select 'show in browser' to view the QR code and print the page.

You can resend your booking confirmation via the Manage my Booking function. If you arrive at the car park entry without your QR code, press the help button. Identify yourself to the operator who will manually check in your booking.

If you have made an online booking and have misplaced your exit ticket, please proceed directly to the exit gate, press the help button and provide the operator with your online booking reference number.

Bookings must be made at least 2 hours ahead of your entry time.

Bookings are accepted up to 12 months in advance.

The earlier you book, the more you could save. Discounts will not apply to bookings made less than 24 hours in advance.

The maximum permitted stay duration is 90 days.

Partial days are charged at a full day rate if booked online. Parking for less than 24 hours? See our drive up rates.

View our range of parking options

A Non-Flexi product requires the payment of a fee, should you need to amend or cancel the booking. Please refer to the info & map link when booking for more detailed information on each online parking deal.

Perth Airport accepts Visa, MasterCard, American Express and Diners Club cards for payment of car park online bookings. A credit/debit card fee applies.

Your confirmation email is also your tax invoice as it contains the ABN and GST information.

  • Telephone: +61 8 9478 8888
  • Email: [email protected]
  • Postal: PO Box 6, Cloverdale WA 6985

General parking FAQs

Motorcycles can only be parked in one of the designated motorcycle parking areas in each terminal precinct. Visit our motorcycle parking page for locations and maps.

Enforcement measures may be undertaken against motorcyclists who fail to use the motorcycle parking facilities.

Motorcycles with three wheels or sidecars are not permitted to use the motorcycle parking facilities and must park in standard car bays and pay the applicable parking fee.

Receipts can be obtained at time of payment by following the prompts at the payment machines or exit machines when paying for your parking.

If you did not utilise this option, please submit a request within a month via the online customer service form. We require the following information to process your request:

  • The car park you were in
  • Registration of vehicle
  • The date you made payment
  • The amount paid
  • The payment method (cash or credit card)
  • If payment was made by credit card, the first 6 and last 3 digits on the card (please do not disclose the full number) and the expiry date

There is a dedicated passenger pick up/drop off lane at the front of the terminals. 

For security reasons, vehicles collecting or dropping off passengers at the front of the terminals must be attended at all times and must not exceed the 2 minute limit. Any vehicle left unattended will be subject to an immediate fine and may be towed.

Short Term parking, located right at the front of the terminals, is a convenient way of dropping off and picking up passengers. 

You can also park and wait free-of-charge for up to 1 hour in any of our Long Term car parks. Find out more.

All of Perth Airport's public car parks have disabled access parking bays. They are conveniently located at the front of the car parks, or in the case of the Long term car parks, within very close proximity to the bus shelters.

Please note, you must display a valid ACROD parking permit. Unauthorised parking in areas designated for people with disabilities is considered as a serious offence.

Please mail your appeal in writing to:

The Collector of Public Monies
Perth Airport Pty Ltd 
PO Box 6 Cloverdale WA 6985 

or fax to +61 8 9478 8889 

View our Infringements & Conditions of Entry information for more details.

T1 & T2

  • Long Term G, H, J: 2.4m 
  • T1 Short Term: 2.6m
  • T2 Short Term: 2.5m
  • Forecourt: No height restriction
T3 & T4
  • Long Term B, C: 2.4m
  • Long Term D: 2.8m
  • Short Term: 2.8m
  • Fast Track: 2.8m
  • Forecourt: No height restriction 
General Aviation 
  • Regional Terminals Parking: 2.7m

Online booking: If you have made an online booking and have misplaced your exit ticket, please proceed directly to the exit gate, press the ‘help’ button and provide the operator with your online booking reference number.

Drive-up: If you have driven to the car park and taken a ticket at entry, please proceed to a pay station and press the ‘help button’; you will be asked to provide your registration number and the operator will be able to re-issue the misplaced ticket.

Payment is by credit/debit card only (0.07c gateway fee and 0.59% credit card fee applies).

Our customer service team is available 24/7 to offer a free-of-charge jump start service for your car or motorbike battery if you’re parked in any Perth Airport car park. 

If you need help, simply head to the nearest parking pay station, press the help button and speak with a member of our team. They’ll arrange to get you on your way as soon as possible.